FAQ
If I order something and don't like it what can I do?
You can return it to us for full refund within 7 working days of receipt, subject to certain conditions, please see our full returns policy for these.
How can I get in touch with Young's?
Our address for all correspondence and returns is
Young's Marine and Leisure, Unit 4, National Waterfront Museum, Oystermouth Road, Maritime Quarter, Swansea. SA1 3RD.
By e-mailing sales@youngscaravanandcamping.co.uk
By Phone on 01792 480490
Opening hours are Monday to Friday: 9.00 am to 5.00 pm.
Saturday: 9.00am to 1.00ppm
Sunday: Closed.
Why is a product, which is advertised out of stock?
We are very sorry if an item you would like to order is sold out or is delayed. We always try and make sure that as much of our range as possible is available to you at any given time. Having good stock availability not only means happier customers but also more sales too. Our experienced purchasing team try to predict the exact quantity of each item to buy, however, we do occasionally get it wrong with some items selling far better than we expect. Fortunately many of our suppliers are UK based and delivery times are extremely short so generally most delays will be minimised.
How long does it take to process my return or exchange?
We always try and process returns and exchanges as quickly as possible, although it can take up to ten days when we are very busy.
Are you secure?
Yes, all payments to Young's Boat Yard through our website are encrypted with SAGE PAY (formerly PROTX) secure technology.
Pricing
All prices are inclusive of VAT. E&OE.
All prices are subject to alteration with no prior notice.
Special offer prices or prices below our RRP are strictly subject to availability.
All items, including promotions, special offers and free gifts are strictly subject to availability.
Postage and packing (Mainland UK)
Standard 5 - 10 working day delivery £6.99
Please ring for postage costs for Scottish Highlands and Islands, Northern Ireland and overseas.
Deliveries outside of the UK to Europe are sent on an economy-road service and you should allow approx 14 days